Experience

Current Role

Wheelhouse Group

Consultant

June 2021 - Present

  consultant  

I began my career at the Software Engineering Institute (SEI) as a technical writing intern in 2009 while finishing my master’s degree. From there, I was offered a full-time position on the CERT writing team. Within a year, I was promoted into a rotating position as Senior Writer for the Director’s Office (DO). 


As the primary communications support for the C-suite, I created content for technical audiences, managed organization-wide projects, and assisted with an internal rebrand. My biggest challenge, and in some ways favorite aspect of the role, was communicating highly technical content in an engaging and accessible way. 


During this time, the internal Organizational Effectiveness Group (OEG) tapped me to create content and roll out a new onboarding program, assist with the organization’s largest project showcase, and help further their mission through other tasks. On this team, I was able to expand my reach and understand the needs of the SEI on a deeper level.


After my time in the DO, I was sent to a newly formed startup within the organization to develop a comprehensive communications strategy. While in this role, I was still frequently called on to assist with projects and events for the C-suite. 


Balancing these positions, I realized I enjoyed the fast-paced startup life and exploring different communication styles. That’s when I began looking for new challenges, and I started applying to companies in different countries.

Communications Coordinator

June 2013 - July 2014

Writer & Editor

January 2011 - December 2011

Editing Intern

May 2009 - December 2010

Senior Technical Writer

January 2012 - June 2013

This role was created for me, and my goal was to help unite the global team and make connections between its onsite staff and remote employees. I also worked to unify internal and external communications while helping to boost the company’s outreach efforts.

Edanz Group - Japan Office

Began Career as Startup Consultant

I began connecting with startups in Fukuoka and advising them on their PR & communications strategies.

Qurate Inc. - Japan Office

Head of Content

June 2018 - December 2019

Media Coordinator

December 2015 – June 2017

​This role allowed me to help the growing startup create their organizational voice, define content goals, and build their overall brand. I built the foundational content that the company used to pitch their vision to new clients and potential investors at international events.​

June 2014 - July 2015

Marketing & Content Specialist

My mission was to make Fukuoka's startups shine on the global stage. I worked closely with startup founders, employees, and enthusiasts to create a global awareness of Fukuoka’s startup community. My work ranged from interviewing founders for promotional videos to writing in-depth company profiles.

Startup City Fukuoka

May 2017 - January 2021

  consultant  

Fukuoka Smart East

May 2018 - January 2021

  consultant  

My mission was to attract international innovators to Fukuoka.

I created engaging marketing content about global and local smart-city topics. 

Xplace founder, Allon Mason, created roles for me at multiple startups within his portfolio where I acted as a communications advisor and relationship manager. 

Xplace 

Communications Advisor,
Senior Relationship Manager, & Head of Content

September 2016 - May 2021

  consultant  

As a member of the marketing team, I help to spread the message about Tymeshift’s solution and our team values. From social media posts to complex internal onboarding processes, I write it all. I recently co-authored a book with their CBO called Undefined World.

Content Creator

January 2018 - May 2021

  consultant  

Past Roles

 
 
 

Education

M.A. in Professional Writing

2009 - 2010

Carnegie Mellon University Bachelor's Degree

B.A. in Professional Writing

2005 - 2009

Activities and Societies: Kappa Kappa Gamma Sorority, Lambda Sigma Honor Society, Phi Kappa Phi Honor Society

 

Grants

Recipient of Grant from the U.S. Consulate of Fukuoka

July 2019 - October 2019

Recipient of Grant from the U.S. Consulate of Fukuoka

October 2018

Grant Title: Opportunities for Leading English Education Programs in Kyushu/Yamaguchi Region

Discussion leader for a six-session series on American film. The goal of these sessions was to start a dialogue on cinematic interpretations and the historical background of pivotal films.

Co-presenter for a workshop on the following topics:

  • Session 1: Networking and Digital Professionalism

  • Session 2: Crafting a Resume

  • Session 3: How to Interview

Grant Title: Opportunities for Leading English Education Programs in Kyushu/Yamaguchi Region

 

"We have asked Alexa for some technical writings before, and have always been impressed by her quick work, which perfectly meets the demands of our customers, with amazing quality.

We and our customers highly evaluate her writings and give orders on a regular basis." 

Yuka Kimura

Alvis Inc. Fukuoka Office

Image by Art Lasovsky

Alexa has been the driving force behind many successful customer-facing initiatives with a truly enterprising spirit...

 

Alexa always works with great care and dedication and never ceases to exceed expectations and surprise with her fresh writing, perspectives and approach.

Allon Mason 

Xplace CEO